Publication details
Supplier of
Vehicle search, online store, model overview, online appointment booking, online test drive booking, vehicle configurator
Mercedes-Benz AG
Mercedesstrasse 120
70372 Stuttgart
Tel.no.: +49 711 17 - 0
Email: dialog.mb@daimler.com
represented by the Board of Management:
Ola Källenius (Chairman), Jörg Burzer, Renata Jungo Brüngger, Sabine Kohleisen, Markus Schäfer, Britta Seeger, Harald Wilhelm
Chairman of the Supervisory Board: Bernd Pischetsrieder
Commercial Register at Stuttgart District Court, No. HRB 762873
Sales tax identification number: DE 32 12 81 763
Register of insurance intermediaries (www.vermittlerregister.info): Register no. D-N5VM-4IM0N-23
Permission without licence according to Section 34d para. 3 GewO, supervisory authority: Stuttgart Chamber of Commerce and Industry, Jägerstr. 30, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Commerce and Industry, Jägerstr. 30, 70174 Stuttgart
Professional title: insurance representative with authorisation in accordance with Section 34d para.3 GewO; Federal Republic of Germany
Professional regulations:
- Section 34d Trade Regulation Act:
- Sections 59 - 68, Insurance Contract Act
-
The professional regulations can be consulted and called up via the homepage www.gesetze-im-internet.de operated by the Federal Ministry of Justice and by juris GmbH.
Financial services provider
Mercedes-Benz Bank AG
Siemensstrasse 7
70469 Stuttgart
Phone: 0711 2574-0
Fax: 0711 2574-8005
E-mail: kundenservice@mercedes-benz-bank.com
Represented by the Board of Management:
Benedikt Schell (Chairman), Andreas Berndt, Ilka Fürstenberger, Andree Ohmstedt, Marc Voss-Stadler
Chairman of the Supervisory Board: Peter Zieringer
Commercial Register at Stuttgart District Court HRB No.: 22 937
VAT ID: DE-811 120 989
Bank details: Commerzbank AG, Stuttgart
IBAN: DE22600800000960028000
BIC: DRESDEFF600
Responsible supervisory authorities:
Federal Financial Supervisory Authority
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Straße 24-28
60439 Frankfurt a.M.
and
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt a.M.
Insurance Broker Register (www.vermittlerregister.info): Register no. D-HIEM-XM7SI-10
Permission according to Section 34d Sec. 1 GewO (insurance agent),
Supervisory authority: IHK Stuttgart, Jägerstr. 30, 70174 Stuttgart, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstr. 30, 70174 Stuttgart
Professional title:
Insurance agent with permission according to Section 34d Sec. 1 GewO; Federal Republic of Germany
Professional regulations:
- Section 34d Trade Regulation Act
- Sections 59 - 68 VVG
- VersVermV
The professional regulations can be viewed and accessed
via the homepage www.gesetze-im-internet.de operated by
the Federal Ministry of Justice and by juris GmbH.
Other companies advertising on this page:
Mercedes-Benz Leasing GmbH
Siemensstrasse 7
70469 Stuttgart
Tel.no.: 0711 2574-0
Fax: 0711 2574-8005
Email: kundenservice@mercedes-benz-bank.com
_____________________________________________________
Contact:
Service telephone for private customers: Leasing/Financing/Insurance
Tel.no.: 0681 96595010
Fax: 0681 96595015
Service telephone for commercial customers: Leasing/Financing/Insurance
Tel.no.: 030 868755755
Fax: 030 868755756
Monday-Friday: 8.00-18.00 hrs
Providers of dealer-specific information and offers
John Doe Car Dealership
Anystreet 1
50829 Anycity
Represented by
Joe Bloggs
Registered office and register court
Anycity
Register of companies No.: XXXXX
Sales tax identification number: DE 12345678910
Register of Insurance Intermediaries (www.vermittlerregister.info)
Register no. X-XXXX-XXXXX-XX
Insurance agent with licence exemption according to Section 34d para. 6 GewO (product accessory),
issued by the Chamber of Industry and Commerce (IHK) Musterhausen
Notice pursuant to Section 36 Consumer Dispute Settlement Act (VSBG)
The seller/contractor will not participate in a dispute resolution procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so. Due to a legal obligation, we must inform you, irrespective of our participation in an alternative dispute resolution procedure, that the European Commission has set up an online dispute resolution platform (ODR) for the out-of-court settlement of consumer disputes. You can find these under the navigation point "Legal information". Fahrzeug-Werke LUEG AG will not participate in dispute resolution proceedings before a consumer arbitration board within the definition of the VSBG and is not obliged to do so.
Contact
Tel.no:
Fax:
Email
© Copyright Mercedes-Benz AG.
Provider Mercedes-Benz Van Rental
Mercedes-Benz Vans Mobility GmbH
Rungestrasse 22 -24
10179 Berlin
Germany
Tel.no.: +49 800 826 736 825
Email: kundenservice-vanrental@daimler.com
Mercedes-Benz Vans Mobility GmbH
Registered office and registry court: Berlin, Amtsgericht Charlottenburg
HRB-Nr.: 179904 B
Management: Stefan Sonntag, Agnieszka Kühn
VAT ID No.: DE 309 382 419
Legal notices
Copyright.
All rights reserved. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. They must not be used for commercial purposes, nor copied or modified for use on other websites. Some internet pages also contain material the copyright to which is held by the parties that provided it.
Licence rights.
We have sought to achieve an innovative and informative internet site. We hope that you will be as enthusiastic as we are about this creative effort. However, we ask you to understand that our intellectual property, including patents, trademarks, labelling rights and copyrights, is protected and that these Internet pages cannot grant any licensing rights to this intellectual property.
Trademarks.
Unless otherwise indicated, all the brands displayed on the Internet site are subject to the trademark rights of the Daimler Group, this applies especially to the model names and all logotypes and emblems of the company
Product and prices.
Changes may have been made to products and services since the editorial deadline for individual pages. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account our interests, can be deemed reasonable with respect to the buyer. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification
or service scope. Colours may differ slightly from those shown on the website, owing to technical limitations.
Individual pages may contain models and services which are not available in certain countries. Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal Republic of Germany. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. The prices are recommended retail prices for our authorised dealers. Please consult a company branch or an authorised dealer for final details.
Cautions regarding forward-looking statements.
This website contains forward-looking statements about our current assessment of future events. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan,“ "project“, "should“ and similar expressions identify forward-looking statements. These statements are subject to a number of risks and uncertainties.
Some examples for this are
- an unfavourable development of the global economic situation, especially a decline in demand in our most important sales markets,
- a deterioration in our refinancing options on the credit and financial markets,
- unavoidable events of force majeure, such as natural disasters, acts of terrorism, political unrest, armed conflicts, industrial accidents and their consequential effects on our sales, purchasing, production or financing activities,
- changes in exchange rates and customs regulations,
- a change in consumer behaviour towards smaller and less profitable vehicles or a possible loss of acceptance of our products and services with the consequence of an impairment in the enforcement of prices and in the utilisation of production capacities,
- price increases for fuels and raw materials,
- interruptions in production due to material bottlenecks, staff strikes or supplier insolvencies,
- a decline in the resale prices of used vehicles,
- the successful implementation of cost reduction and efficiency improvement measures,
- the business prospects of the companies in which we hold significant shares,
- the successful implementation of strategic cooperations and joint ventures,
- the changes in laws, regulations and official directives, especially insofar as they affect vehicle emissions, fuel consumption and safety,
- as well as the conclusion of ongoing official investigations or investigations initiated by authorities and the outcome of pending or threatening future legal proceedings
- and other risks and imponderables, some of which are described in the current annual report under the heading "Risk and Opportunity Report".
If any of these uncertainties or contingencies materialise, or if the assumptions underlying any of the forward-looking statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements.
We neither intend nor assume any obligation to update forward-looking statements on an ongoing basis, as these are based solely on the circumstances on the date of publication.
Liability.
The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents.
Our Internet site contains links to external sites which are not under the control of Daimler. Please note, therefore, that we are not responsible for the contents of any linked site. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. In view of this, we hereby disassociate ourselves from all contents of these websites. This declaration applies to all links to external pages on our website and the contents thereof.
Notice pursuant to Section 36 Consumer Dispute Settlement Act (VSBG)
We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG) and are not obliged to do so.
Information on online dispute resolution
The EU Commission has created an internet platform for the online settlement of disputes (so-called "ODR platform"). The OS platform serves as a point of contact for out-of-court dispute settlement with regard to contractual obligations arising from online purchase agreements. You can access the ODR platform at the following link:
>https://ec.europa.eu/consumers/odr
Dealer information.
Mercedes-Benz <Location>
LMCT #
<Retailer Company Name>
ACN #
ABN #
<Retailer Address>
© <Retailer Company Name>
Dealer privacy policy.
<Retailer must enter own privacy policy here>
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Legal notice & terms.
<Retailer must enter own legal notice & terms here>
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Modern slavery statement.
<Retailer must enter own modern slavery statement here, if required>
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Provider & data privacy.
Dealer privacy policy.
Dealer Privacy Policy
Mercedes-Benz Toorak respects your personal information and shares your concerns regarding data protection. We aim at all times to comply with the Privacy Act 1988 (Cth) as amended from time to time.
This Privacy Statement relates to personal information which Mercedes-Benz Toorak collects, holds, transfers, uses and deletes/destroys about our customers, visitors to our websites, service providers, apps, social media and other digital services, event attendees and members of the public. We collect, hold and use your personal information to provide you with information which relates to our products and services relevant to your interests.
Our personnel and job applicants can contact our human resource team for details about the privacy of their personal information.
What personal information does Mercedes-Benz Toorak collect?
The type of personal information we collect depends on the nature of your dealings with us which is made clear at the time the information is collected. An example of this is when you request product information, purchase a vehicle or enter a competition.
The types of personal information that we may collect and hold for our activities includes, without limitation an individual’s name, date of birth, physical or postal addresses, e-mail address, telephone and fax numbers, driver’s license details, vehicle details, credit card details, occupation, salary and personal finances (for loan applications), health information (for life or disability insurance) and details of current or previous insurance (for motor insurance).
How does Mercedes-Benz Toorak collect information?
Mercedes-Benz Toorak may collect personal information from you in a variety of ways including, without limitation:
- on vehicle or parts purchase orders and contracts,
- service repair orders,
- loan applications
- questionnaires,
- through our website,
- over the telephone; or
- during person-to-person contact.
We will collect information directly from an individual wherever possible. If this is not possible, we will take reasonable steps to ensure that the individual is made aware that the information being collected is outlined in the collection statement.
If the information we request for the provision of products or services is not provided to us, then this may affect our ability to provide those products or services to you.
Why does Mercedes-Benz Toorak collect personal information?
We collect personal information only to the extent that this is necessary for one or more of our following activities:
- selling you a new or used motor vehicle and registering that vehicle in the name provided by you. We are required by law to provide certain information to the relevant licensing authorities and motor registries;
- completing an application for the provision of financing facilities relating to the purchase of a new or used motor vehicle. The information requested is as required by the finance providers;
- completing an application for the provision of insurance cover;
- selling you spare parts or accessories;
- providing after-sales services for your vehicle including warranty servicing;
- to offer you new products and services that we believe may interest you;
- market research in relation to the products and services that we offer; and
- to satisfy any legal requirements.
Generally, the purpose for which Mercedes-Benz Toorak collects personal information will be apparent from the way in which we collect it or will be disclosed at the time of collection. If at any time the purpose for which we are collecting your personal information is unclear, please raise your concerns with the person you are dealing with or contact us using the contact details below.
We will reply to your email address for the purpose for which you provide it.
We may also use your email address to respond to feedback given about our website, and to confirm receipt of emails sent to us.
- Should Mercedes-Benz Toorak wish to use your information for another purpose, your consent will be sought prior to that occurring.
- Mercedes-Benz Toorak does not collect, hold or use any personal information unless the information is considered necessary for the effective functioning or activities of our business.
- Mercedes-Benz Toorak only holds and uses personal information for the purposes for which it was originally collected, unless required or authorised by or under law or if the individual concerned has consented to the intended use.
- Mercedes-Benz Toorak destroys or permanently de-identifies personal information that is no longer needed.
- Mercedes-Benz Toorak does not collect, hold and/or process any personal or sensitive information against the expressed wishes of an individual, unless we are required by law to do so.
- When entering into transactions with Mercedes-Benz Toorak, you have the right to remain anonymous unless such anonymity would be considered unlawful or impracticable.
-
Disclosure of Information
Mercedes-Benz Toorak may disclose your personal information to other organisations (including related entities) that provide us with various services such as (but not limited to) vehicle manufacturers, distributors and financiers, parts and service providers, contractors, agents, printers, mail houses, lawyers, document custodians, scrutineers, business analysts, I.T service providers, marketing companies and event organisers.
Whilst Mercedes-Benz Toorak does not ordinarily disclose your personal information overseas, there may be circumstances where we need to disclose your personal information to a third party and this third party may disclose your personal information overseas.
As Mercedes-Benz Toorak is a franchised Dealer of Mercedes-Benz Australia Pacific and Daimler Group, your personal information may be transferred, accessed and/or stored in various countries within Asia, Africa, Europe and other parts of Australasia in the ordinary course of Mercedes-Benz Australia Pacific’s business and the business of its service providers please visit MBAuP Privacy Policy to view the privacy policy of Mercedes-Benz Australia Pacific and Daimler Group.
Mercedes-Benz Toorak uses all reasonable endeavours to ensure that any personal information collected, is kept safe from misuse, loss and unauthorised access, modification and disclosure and to only deal with third parties that can demonstrate the same level of commitment to your privacy as we do or which have agreed to comply with Australian privacy laws.
Other Information Uses and Disclosures
Mercedes-Benz Toorak may use information relating to your visit to our website, or information you provide to us for market research purposes in order to continually improve the product and services that we deliver to you.
Whilst Mercedes-Benz Toorak does not sell personal information provided by you to any other organisations, we may form relationships with other organisations from time to time with the specific purpose of presenting you with special offers or competitions relevant to your preferences.
In the unlikely event that Mercedes-Benz Toorak sells a part or whole of its business, records of personal information may be transferred to the new business owner. The information will remain subject to privacy law and until further notified, will remain subject to our privacy policy.
If at any stage you no longer wish to receive communications from Mercedes-Benz Toorak, please let us
know.
Digital
Mercedes-Benz Toorak provides information and services through a range of digital and online services including websites, apps, email, online advertisements and social media profiles. These services may be operated by us, Mercedes-Benz Australia Pacific, other Daimler group companies or third party service providers to provide a consistent experience, personalise your use of each of those services and provide targeted marketing.
When using our website, you should be aware that no data transmission over the Internet can be guaranteed as totally secure. Although we strive to protect such information, we do not warrant the security of any information that you transmit to us over the Internet and you do so at your own risk. Mercedes-Benz Toorak does not accept responsibility for the security of information transmitted to us over the Internet.
Our website may contain links or plug-ins to other sites. We are not responsible for the content of or the practices or policies of those sites.
Mercedes-Benz Toorak may use “cookies”. A cookie is a piece of information that allows the server to identify and interact more effectively with your device. The cookie assists us in maintaining the continuity of your browsing session and remembering your details and preferences when you return. Other technologies that may be used include web beacons (which may operate in conjunction with cookies), Flash local stored objects and JavaScript. Some of these cookies and other technologies are consistent across various digital services used by us, allowing us and the other providers of these services to understand you better and provide a more consistent experience across these services. You can configure your web browser to reject and delete cookies and block JavaScript but you may find some parts with limited functionality. You can control your preferences regarding Flash local stored objects by visiting this link:
Mercedes-Benz Toorak’s systems record a variety of information in relation to interactions with our online services. This can include information about software versions used, device identifiers (like IP address), location data (where available and not disabled by the user), dates, times, file metadata, referring website, data entered and user activity such as links clicked.
In some cases third parties may use cookies and other technologies such as those described above. These technologies may be used in connection with activities like surveys, online behavioural advertising, website analytics and email campaign management. The services we may use from time to time include Google Analytics, Google Display Network, Google AdSense, DoubleClick, Yahoo, Adobe, Campaign Manager and Microsoft. You can find more details in the privacy policies for those services (e.g. Google’s Ads Preferences Manager), including information on how to opt-out of certain conduct. Bear in mind, you may need to opt-out separately from each service. The website youronlinechoices.com.au also allows you to opt-out of some online behavioural advertising and provides further information about how online behavioural advertising works. You can contact us to request further details of the services we use. Many of these services operate without collecting or using any personal information whatsoever.
Some information which Mercedes-Benz Toorak or a third party acting on our behalf may collect is not related to an individual. In many cases the information only relates to a device or is of an aggregated or statistical nature, and we will have no way of knowing the identity of the user. In other cases we may associate information about your use of our digital services over time with your personal information, e.g. where on any occasion you have logged in, followed a link sent to you by email or we have otherwise been able to identify you.
Please refer to our Cookies section on our website for further information:
Mercedes-Benz Toorak is constantly developing and enhancing our use of online technologies, and makes reasonable efforts to ensure we keep this Privacy Statement and related documents up to date in this regard.
How you can contact us and access your information
At all times, Mercedes-Benz Toorak strives to ensure your personal information is treated confidentially and in accordance with the Privacy Act 1988 (Cth). You have the right to access your personal information held by Mercedes-Benz Toorak. If you believe your personal information has been handled in a way that does not comply with the Privacy Act 1988 (Cth), or if you wish to access or correct information that Mercedes-Benz Toorak holds about you, please contact us in writing and provide as much information as possible to assist us in providing you with a prompt response.
All such enquiries should be directed to:
The Marketing Manager
Mercedes-Benz Toorak
11 Carters Ave
Toorak VIC 3142
By phone: 03 8825 5000
By email: enquiries@mbtoorak.com.au
For information about privacy generally, or if your concerns are not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992.
Last updated: May 2016
© Copyright Mercedes-Benz Australia/Pacific
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