How to leave a Google Review.
Using your computer or smart phone, open Google Maps.
Search for Mercedes-Benz Toorak or Mercedes-Benz Toorak in Richmond for your preferred location.
On the left, scroll down and click Write a review.
Log in to your google account.
In the window that appears, click the stars to score your experience.
You can also write a review of your experience with our showrooms!
Some great feedback from John Ferrito:
I would like to give great thanks to Ms Christina Kehayias - Service Adviser for looking after me for the second time at Richmond Mercedes Benz. Her service is five stars, very professional, enthusiastic to help, attention to detail and warm. I also would like to take this opportunity to thank the technicians (team) who looked after my car so professionally when I bring it in for service five stars - job well done, my MB drives like a dream. So Christina once again thank you for looking after me so well and professionally and thank you to team at Mercedes Benz Richmond that always look after my car so well .
John Ferrito :)
Great review from Jacquelyn Laurent Goeman:
Goodness me Jerry, Shannon, Sarah and team at Mercedes-Benz Toorak, in Richmond! Walking away an extremely happy customer, yet again. Thrilled to be an Mercedes AMG driver - a dream come true - and you help to make it happen. Thank you Jerry, you are considerate of all my driving and comfort requirements and again delivered in spectacular style.
Great review from Dr.Lim:
Professor Yoland Lim Health Care has purchased many Mercedes Benz over many years with Mercedes Benz Toorak. With another recent delivery we would like to take the opportunity to thank the entire team including Lee, Anthony, Chris, Robert, Rohan, Laura, & Sarah. Great customer service, all the staff are affable, nice and approachable. They listen to your needs. Wonderfully happy- Highly recommended
Great review from Ryan:
Great Mercedes dealership. Recently purchased a CLA 45 with the help of Tony Williams. He went above and beyond to ensure I was buying the right vehicle for my budget and lifestyle. Tony allowed me to test drive the cars I'd been looking at and thoroughly explained the differences between them. He provided me with real life examples of what it would be like living with each model, which is knowledge that only comes from an in-depth driving experience and ownership. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great accommodating service with impeccable communication throughout the whole process. Should you be looking for a new or used Mercedes I wholeheartedly recommend Tony to help you through the process.
Great Review from Jp Whitbread:
Lee Matenga, Dealer Principal of Mercedes-Toorak and his sales team led by Robert Gordon/Chris Mayes are responsive and provide end to end solutions when purchasing a vehicle.
They make it a real experience with their honest and proactive approach gave me the peace of mind that you are in good hands when dealing with Mercedes Toorak - The Mercedes Specialists!!
Great review from Margaret O'Neill:
Thank you so much, Anthony McDonald, for making the purchase of my new car a very pleasant and enjoyable experience. It was as stress free an experience as you could make it. Anthony was very obliging and helpful and even came in on his day off to take me for a test drive and to actually sell me the car.
This was not by any means a certainty as I was still thinking about checking out another brand. I appreciate everything Anthony did for me from my first stepping into the showroom to the delivery of my car.
Again, thank you Anthony.
Great feedback from Michael Vanderpluym:
As first car buyers Lee, Chris, Kara, Rohan and the rest of the team at MB Toorak were extremely helpful, informative, and easy too approach. They made what we thought would be a very stressful decision into one of our easiest.
Would recommend these guys to any of my family, friends and colleagues.
5/5 star service.
Great feedback from Irvine Newton:
Mercede-Benz Toorak was a delight to deal with from start to finish. Laura Broque, the Sales Executive we dealt with throughout, was professional, extremely knowledgable and responsive to our needs.
Chris Mayes, Sales Manager was professional and understanding of our needs and so helped to close a happy deal for all of us. We will certainly go directly to Mercedes Benz Toorak if there is a next time.
Some great feedback from Paul C
What a difference dealer choice makes. After interacting with 2 other Mercedes dealers I have found Mercedes Toorak and will not be going anywhere else. An unbelievably knowledgeable, genuine and honest team that have made the purchase of my new dream car an absolute delight.
Cannot recommend highly enough.
Some great feedback from Jodi Stillman
I cannot recommend highly enough Josh Tompkins from Mercedes Benz Toorak!! The care and customer service I received from him was second to none. He followed through with everything he promised. There was nothing that was too much trouble for him. Quite a different experience from other dealerships I have dealt with.
I absolutely LOVE my new car!!!
Some great feedback from Christene Tsolakkis:
Laura Broque and Chris Mayes were able to meet all our needs in a very friendly and informed manner. They made the choice of vehicle as easy as possible, facilitated many hours of test driving and always responded professionally to our specific requirements.
Thank you very much for your help Laura and Chris.
Some great feedback from Lachlan Coates
My experience with Mercedes-Benz Toorak was absolutely fantastic! Right from the moment that i walked in the door, i recieved very high standards of service.
This was my first Mercedes purchase and Tony
Williams (salesman) was absolutely great to deal with. He knew the product very well and didn't come across too strong when trying to get me across the line (which can sometimes ruin the experience!). Love the car, they had it looking immaculate for delivery! Hopefully i'll be back in a few years for the upgrade!
Burst Graphics PTY LTD
Some great feedback from Elise de Forest
Very, very, happy with the excellent service provided by Victoria Beirne.
A wonderful experience purchasing A Class.
Highly recommend the outstanding, professional service.
Some great feedback from Marius Tobiassen
Excellent service from Joshua and Sarah from we first entered and looked into buying and all the way to deliverly of our new car.
Very satisfied with our purchase experience at Mercedes Toorak.
Some great feedback from Mario Ragusa
Made the purchase of my C200 easy with the friendly service and advise that Laura and the team provided, to my many questions.
Some great feedback from Kevin Love.
We were very well looked after by Laura and Rob.
They understood what we wanted and delivered for us.
Very happy with our purchases.
Some great feedback from Ursula Saunders.
Brilliant service, professional and so easy to deal with! They took so much time to go over the car and explain the too many to mention features.
Highly recommend everyone at Toorak Mercedes especially Chris and Shannon.
Some great feedback from Anthony McCabe.
Superb set-up, Mark Roseman and the team were incredibly helpful, from the start in taking my enquiry, all the way to the final deal.
Even the coffee was delicious.
Some great feedback from Judi Carr.
I highly recommend Laura Broque and Rohan Catherall. Laura asked all the right questions at our first meeting, listened and then delivered on every point. My expectations were exceeded when my GLC 250 arrived early.
Some great feedback from Marty Oke
Shannon, Jake & Rohan have been amazing throughout the whole process. I've owned Audi, BMW's and many other brands and throughout the entire process Mercedes Richmond - Toorak have been market leading in all aspects of the sales process.
Thank you team for your great help.
Mercedes Benz would be proud to know you are reflecting their brand.
Some great feedback from Adam Bromage
Excellent experience whilst purchasing our Mercedes with Chris, Kaela, and Rohan. Such an easy, smooth, and professional process that made buying a car what it should be - an exciting and fun experience!!
Dropped in for a chat and quote, and left with an amazing car - and feeling well looked after. Exactly how it should be.
Thanks to the team!
Some great feedback from Ray de Jersey
As a retired CEO I have been extremely disappointed in the unprofessional attitude of most of the car salesmen I have come across, so it was an absolute pleasure to be introduced to Jerry Ajro at Mercedes Benz Toorak,
Jerry is not only a true professional but a person who cares and goes out of his way to make sure his client is satisfied and happy. We were able to purchase a new A200 for my wife and she is absolutely over the moon with her new car and indeed the after sales service she is receiving from Jerry.
All of the team we met were delightful and a credit to the dealer Principal.
I can only recommend anyone who is contemplating purchasing a new Mercedes Benz to make their first and last stop here.
Some great feedback from Kqing Maker
Just got our GLA250 today! This is our first Merc. Our friend recommended that we talk to Rob Gordon at Mercedes -Benz Toorak.
My husband and I are so glad we did! Rob not only gave us an excellent price and the added extras without us having to request for them like rubber floor matts, loan car, car care kit, etc.., he and his team (Sarah, Josh, Rohan) ensured that we were well looked after from initial conversation to purchase and delivery.
Rob is easy going and does not try to price gouge. He believes in relationship which is rare. I would recommend any friends or family to buy from Rob and his team.
Some great feedback by Sherrie
Many thanks to Robert Gordon, Anthony McDonald, Sarah Maimone and the team in the office.
You really made the purchase of my Mercedes-Benz C 250 an unforgettable experience. It was not only the professionalism that impressed me, but especially the personal touch. At all times ready to answer my many questions.
Driving out of the showroom in a brand-new car, knowing that there is a support team, like good friends, always ready to help, made it one of my most memorable days.
Mercedes-Benz Toorak 5 stars!
Some great feedback from Michael and Shannon Kokoszka.
Many thanks to Chris Mayes and the team at Mercedes Benz Toorak. Exceptional service, knowledge and professionalism. A pleasure to deal with. Highly recommended.
Michael and Shannon Kokoszka
Some great feedback from RA W.
Excellent customer service.
I have purchased with Chris and recommend him for his honesty and communication! ...MoreExcellent customer service.
I have purchased with Chris and recommend him for his honesty and communication!
Very comfortable dealing with the team at toorak; All very personable, professional and knowledgeable.
Some great feedback from Yue Chen.
We bought a CLA 45 with Chris Mayes and would definitely recommend him to our friends! Impressed by his professionalism, knowledge about cars, and communication skills.
The whole process of buying a new car was easy and smooth. Will come back again in the future.
Some great feedback from Jonathan Sher.
I found Chris, Rohan and the team to be most helpful. At no stage did they fit into the stereotype of being "pushy car salesman".
The advice offered was very helpful in my decision making. I would highly recommend you speak to them if you are looking at getting into a new MB!
Some great feedback from Amanda Tralongo.
I wanted to let everyone know that Chris and James have been outstanding to deal with throughout the whole process. I really appreciate everything they have done and the speed at which they worked to turn everything around. Mercedes Benz Toorak are a cut above the rest, truly in a class of their own.
I would definitely recommend anyone to the dealership as I am incredibly grateful for the amazing experience and service I received throughout the process.
Some great feedback from Frank Pirera.
Three years ago I purchased a C Class from Mercedes Benz Toorak and I was very pleased with the way I was treated.So naturally when looking to purchase a new vehicle for my wife We returned to Mercedes Benz Toorak.
We arrived unannounced and were given a warm and friendly welcome by Chris Mayes. He was very patient and very professional and most helpful and not at all pushy. Chris we thank you for all your help in choosing the stunning A200 Sport Hatch. My wife is extremely happy with the car.
Some great feedback from Gary Hansford.
24th Nov 2016: Last weekend we took delivery of our second Mercedes Benz from MBT. The whole “Mercedes-Benz Toorak experience” with the purchase of an A180 was a stand-out event.
MBT’s flexibility and co-operation in helping my children and I surprise my wife with her new car made the occasion outstanding, adding a wow factor to her birthday that we couldn’t have replicated anywhere else.
The genuine commitment that Chris, and the MBT team demonstrate in providing the absolute best experience every time, makes Mercedes-Benz Toorak a stand out dealership, setting a high standard that surpasses any I have experienced elsewhere.
Some great feedback from Natalie P.
Previous encounters with car dealers taught us not to trust car dealers too much. However, my husband and I were pleasantly surprised when we dealt with Marco. Such a Breath of fresh air!!
Honest, reliable, with superior knowledge of the product he helped us a lot. THANK YOU, Marco, for making it such a memorable experience for us and kids!
With your exceptional sense of humor and vibrant personality you have made quite an impression on kids as well! Moreover, Amy from Finance Department was fantastic as well, displaying in depth knowledge of insurance options, assisting us with selection of appropriate product.
On overall, we can not speak highly enough about our experience at MB Richmond/Toorak.
Some great feedback from Parisa Zakavi.
Thank you MB Toorak and Josh Tompkins specifically for helping me purchase my new car!
The level of customer service I received was above and beyond my expectations. I would definitely recommend Josh to all friends and family.
Some great feedback from Mark Robinson.
Marco and Shannon were great guys to deal with and I'm very pleased with my C63 AMG.
Product knowledge was great and non nonsense approach was appreciated.
After a questionable experience at another dealership they restored my faith. Have not bought a used car for a while but Marco and the team made the used car buying experience just as memorable as buying new. Marco was also very a good when it came to after sales support and didn't hesitate to remedy my concerns with the window tint.
Would highly recommend the team at MB Toorak, thanks again.
Some great feedback from Natasha Daley.
Thank you so much to MB Toorak and especially to Josh. I love my new A180 and Josh your service was outstanding.
I had actually been to other dealerships but will only be recommending Josh and the team in the future.
Some great feedback from Ravi Shankar.
I bought CLA 200 last week from Toorak and the service was very good. Josh from Toorak office offered good price for the car and provided excellent service during the purchase.
Some great feedback from Margret Scobie.
Purchased my first A250 Sport from Mercedes-Benz Toorak! Thanks so much to Joshua for a providing a wonderful pre- and post-sales experience. His knowledge, passion and attention to detail was outstanding.
Some great feedback from Sandy Worrell.
Thank you Marco for great service, clear, concise & very professional.
Also loved our car delivered, washed a refulled was a bonus. Your very happy & professional disposition made for a great experience, kindest regards Doug & Sandy
Some great feedback from Wireplay1402.
I had a fantastic experience buying from Mercedes-Benz Toorak.
Very professional, considerate and generous. Highly recommended.
I worked with Marco to purchase a car for my wife as a surprise gift.
He made every effort to ensure everything worked out perfect.
5 star customer care with Marco.
Some great feedback from Jake Zogoolas.
Would like to say a HUGE thank you to Paul in Service for always being extremely helpful and providing excellent service.
Always very friendly and it's a pleasure dealing with him & Mercedes-Benz Toorak
Some great feedback from Denise Rozner.
Josh was extremely attentive throughout the whole process of purchasing my CLA250. At handover, I felt very special and the service has continued.
Well done Josh and the team at Mercedes-Benz Toorak
Some great feedback from Tracey Boak.
I felt obligated to purchase from you, not because l had too ... but because you were not pushy, answered my questions, and an absolute pleasure to deal with.
Wish you all the best and will recommend you to my friends.
Some great feedback from Terry New.
Josh made the process of purchasing my first Mercedes Benz very easy and extremely enjoyable.
He is extremely professional and an honest communicator. I wish he was on my team.
Some great feedback from Meahan Callaghan.
Josh was terrific. He is extremely knowledgeable about the Mercedes fleet and ensured I got the right car for my family. The quality of the service he provided was outstanding
Some great feedback from Nick Kakalis.
Buying a car from Marco Santos of Mercedes-Benz Toorak was the easiest process that I have ever come across in purchasing car. Marco took the time to explain everything about the process and his knowledge of the product including the features of the car was second to none. He was very accommodating with all our questions and hesitations.
Marco was a pleasure to deal with, and I look forward to buying our next car from Marco. I have no hesitation in recommending him to anyone who demands exemplary customer service.
Some great feedback from Kylie Smith.
Mercedes Benz Toorak has not only met but exceeded my expectations at unprecedented levels. At every stage of my experience was a level of transparency and warmth that is missing from most major car dealerships.
I will not hesitate to recommend Mercedes Benz Toorak and as a matter of fact have been talking them up as the best thing since sliced bread.
Some great feedback from Carmen Kong.
Our experience with Mercedes-Benz Toorak was absolutely amazing.
Thank you to all the staff who assisted us with the handover.
Special thanks to Chris Mayes who looked after us from the start to the completion of our purchase.
Chris is so friendly, easy to deal with and extremely accommodating. I was even given a courtesy car while I was waiting for my GLA to be delivered.
Would definitely recommend Chris to all friends and family. Thank you Chris.
Some great feedback from Max Reyes
From the moment we entered the door we were greeted with a smile and attentiveness. Chris M. showed us the vehicle we were interested in, explained all the options and organised a test drive.
After visiting another dealership and receiving woeful service we are now in the process of organizing paperwork for the purchase at Toorak Mercedes-Benz.Highly recommended!
Some great feedback from Simon Hillyer
We deal with Paul Dabrowski in the service department and highly recommend him. Paul looked after us when we had a re-occuring problem with our B Class, ensuring it was booked in quickly and having a loan car available for us.
Paul is the first person we call to arrange the car servicing and he is always happy to help. Professional and passionate about his job, he is a great ambassador for Mercedes-Benz.
P & S Hillyer.
Some great feedback from Tina Di Marzo
Thank you Marco for making the experience of purchasing my new Mercedes such a pleasurable one.
I was so impressed with your professionalism, honesty and integrity that you displayed throughout the whole process. You exceeded my expectations from the beginning to bringing the car to me in Blackburn to enable me to test drive it when I was short on time, to ensuring the presentation of the car on pick up was such a memorable experience.
I would certainly recommend Mercedes Toorak but particularly yourself to anyone interested in purchasing a Mercedes.
Some great feedback from Brahman Perera
Having bought my last three Mercedes off MB Toorak i have always had brilliant service - both in the Sales department and the Service department - but special thanks goes out to Paul Dabrowski (not sure on last name spelling!) from Service in Richmond.
He is always so accommodating and a pleasure to deal with…! nothing too much trouble at all and always goes the extra step for us!
Some great feedback from James Phuong
I have been a loyal customer for over 10 years and always happy to see these guys.
This is the only dealership I trust to have my Mercedes Benz serviced.
Keep up the good work everyone!
And to Mr Dabrowski, can't wait for you to meet us at our car door again.
Some great feedback from Gary Hansford
My experience with Chris Mayes at Mercedes-Benz Toorak has been nothing short of outstanding.
From my very first conversation with him until now, I've always come away with the reassuring feeling that "I'm glad I bought my new GLE250d from Mercedes-Benz Toorak".
Chris has the ability to make you feel that you are the most important client they have, and no question or issue is too much to address.
While their showroom is tucked away behind the Toorak Village shops, it is deceptively large, well stocked and inviting. (It seems to have at least one or more of nearly every model in the range).
I am delighted to recommend Chris Mayes and Mercedes-Benz Toorak.
Some great feedback from Rajiv Ramachandran
I was looking to purchase a new car for my wife and from the first visit in organising a test drive to the delivery of the car I was very impressed by the service and the knowledge of Josh Tompkins.
He made the buying process seamlessly easyy and took the extra effort in organising the surprise element of the delivery of the car for my wife which has been thrilled by the purchase.
I have no hesitation in recommending Josh to our family and friends wanting to purchase a Mercedes Benz and will consider Josh for my next car purchase.
Thank you to Josh for making this experience memorable for my wife.
Some great feedback from Anita Hu
Purchased my first CLA from MB Toorak, many thanks to Esteban! You are fantastic!
I highly recommend Esteban as he is friendly, super considerable and very professional service. Most importantly, do you good offer!
Well done Esteban
Some great feedback from Keith Duong
A big, big thank you to Josh Tompkins at MB Toorak for your professionalism in helping us purchase our awesome GLA!
Josh was enthusiastic, patient, knowledgeable and great to deal with, before and after the sale. We highly recommend him for your next purchase.
Great to experience such great customer service!
Some great feedback from Matt D
Just wanted to thank Jake for helping us choose the right car for our growing family.
He made the process easy and enjoyable during what was a very busy time for us. We could not be happier with our decision.
Some great feedback from Nuwan Kawiratne
Unlike most prestige German car dealerships in Melbourne, the staff and the dealer principal at Mercedes-Benz Toorak always welcome you with a smile every time you visit the dealerships no matter you order a new car or just in for a test drive.
This is a rare attribute, as most car dealerships will forget who you are, once you sign off the cheque and take delivery of the car.
Special thanks to Susan Butler, Chris Mayes and Michelle Downes for making our Mercedes-Benz purchase a wonderful experience.
If you are after a 5 -star car purchase and delivery experience, I would strongly recommend, that you shop at Mercedes-Benz Toorak.
Some great feedback from Sascha Dickenson
Many thanks Josh Tompkins for assisting my family purchase our new vehicle.
We had a brilliant experience with you from start to finish and were impressed with your knowledge and outstanding customer service.
I highly recommend visiting Josh at MB Toorak.
Some great feedback from Luke Brumby
Thanks so much to Mercedes-Benz Toorak and to Joshua for a wonderful sales experience.
Specifically I really valued the knowledge and time taken to explain the more intricate details of my GLC by Josh.
I also appreciated the dealerships passion and excitement for the cars which during the purchase was something that didn't go unnoticed.
Some great feedback from Ernest Teves
Excellent service from Mercedes Benz Toorak.
In particular was absolutely blown away by the way that Chris Mayes' attention to detail and his willingness to answer my 200 or so questions. :)
Excellent experience with the team at Mercedes Benz Toorak and would definitely recommend to everyone.